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Privacy

You control your data

You can request deletion of personal data we process through the Remi Online website, apps and services.

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Your request can cover your game account and associated data, profile, game activity, messages, support requests and other personal data we process about you. Specify whether you want your account and all associated data deleted or only certain data.

Send your request by email or contact form

Include your username and account email address if you have an account with us. Do not send your password.

@

Email

Email asistenta@remi-online.ro with the subject “Personal data deletion” and describe the data you want us to delete.

Send email
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Contact form

Submit your request using the contact form and state that you are requesting deletion of personal data. Provide an email address where we can reply.

Open the form

What happens next

1

We locate the data

We locate the account and personal data covered by your request in our systems.

2

We verify the request

If needed, we request additional information to verify your identity and clarify the request.

3

We process and confirm

We inform you of the outcome and any data that must be retained under applicable legal obligations.

Account deletion and data retentionDeleting your account means losing access to the account and its associated game data. Some data may be retained where there is a legal basis, for example to meet accounting obligations or defend legal claims. We explain any limitations in our response. Our Privacy Policy describes data processing and retention in more detail.
ELECTRICODE SRL — the data controller for Remi Online services. asistenta@remi-online.ro
Privacy Policy